Amazon, you no longer suck.
Update on the amazon.com debacle.
I wrote to Amazon today, since my order is still showing as waiting to ship, and firmly but politely asked what the deal was. They sent back a very nice letter saying that they had reviewed the account and determined that a system error was holding it up. They apologized profusely, and said that I can refuse delivery when it arrives and send the whole shipment back, and they will gladly refund the money, including shipping costs. So, assuming that promise is honored, I’m very satisfied. Now that my ire has diminished and they’ve provided good customer service, of course I’ll be glad to shop with them again.
Since I bashed them fairly hard in the previous entry, I thought the act of them redeeming themselves merited a new post rather than just an update to the old post. Tvini happy!
Holiday update once I can get pictures of our pathetic Charlie Brown Christmas tree.
I still won’t buy anything from Amazon.com after their debacle with our Harry Potter book, even after getting a refund from them. I only got half good customer service and a terrible attitude from the bad half that far outweighed the good attitude from the good half.
I still won’t buy anything from Amazon.com after their debacle with our Harry Potter book, even after getting a refund from them. I only got half good customer service and a terrible attitude from the bad half that far outweighed the good attitude from the good half.