Service with a smile.
Last week I stopped by Panera Bakery. Their breakfast souffles are a guilty pleasure. I wasn’t in a big hurry, so I let someone in front of me in line. She ordered the last souffle. D’oh!
I really wanted that souffle, but I had to laugh about it. Some days, these things just happen. This morning I decided to try again. Yes! Full rack of souffles! I hadn’t even gotten to the register before the cashier, the same one who helped me last time, sent the manager over to pick out my souffle for me. She laughed with me about the experience, and, overhearing, the manager gave me a free cookie. It was barely 8am and that one experience put a smile on my face for the rest of the day.
Thanks, Panera cafe 1218 on Fairview, your awesome staff won my loyalty and made my day.